All products are shipped in plain boxes.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. International orders may be subject to additional fees, duties and taxes, which are borne by the buyer and not our responsibility. To place an international order, please contact us for payment instructions.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. These estimates may not be accurate, and your actual shipping costs may be more or less than the estimate at the time of order.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. In some cases, large products will incur a dimensional weight shipping charge due to the size of the packaged product.
You may return the any assembled light within 30 days from purchase for a full refund. Kits and parts returns are subject to a 25% restocking fee. You will also need to pay the return shipping. All returns must be received within 30 days of purchase, in new condition and in their original packaging.
You should expect to receive your refund within 2-3 business days of the light arriving in our warehouse. This time period includes the time it takes us to process your return once we receive it. If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.